Shipping policy
Shipping Policy
Thank you for shopping with C C Atelier, operated by BRETTON ART USA LLC.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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United States: 3–7 business days
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International: 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays.
Shipping Methods
We partner with major carriers such as USPS, UPS, and FedEx to ensure reliable delivery.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your item arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with the carrier to resolve the issue.
International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Information
C C Atelier
Operated by BRETTON ART USA LLC
9 Meriam St, Ste 21
Lexington, MA
Phone: 781-530-6857
Email: lily61525@gmail.com